Double charged with connect

[#1]

Hi can anyone help me. I was charge twice with my purchased of connect. This is the mechant reference number that my card gave me. 249385938291233455345500601359499930920230904073827

[#2]

Hi Mark,

I would be happy to help. I’ve escalated your community post to a support ticket so that our team can look into this furter. One of our agents will be in touch with you soon to assist.