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Down AGAIN?!

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Community Guru
Signe J Member Since: Jan 29, 2016
1 of 49

This needs to stop. Seriously.

 

I have a deadline in a few hours. I was logging in to get the information the client sent overnight -- I received an email with the text of the client's message, but have to log into the site to get the attachments. I was able to log in, but all of the pages are blank (see attached photo). I can't access ANY of my information. Reports, messages, proposals...nothing. I'm logged in and able to click links, but nothing loads. Including the "help" link to report the problem and get information about what's going on. I just get either blank screens, like the one below, or the standard "we can't complete your request" error message.

So...I can't work on the project that's due at noon because I can't access my messages. I can't do my weekly bookkeeping because I can't access my reports. I can't apply for jobs because I can't access my job feed. It would be nice to say, "Screww it! Early weekend!" But, if I take an early weekend, I lose money, and then I don't eat, and that's a problem.

 

I feel like I'm asking this question EVERY SINGLE DAY: when on earth is Upwork going to get itself together and provide the platform we were promised? 

UPDATE: Now nothing works. I can't even log in.

Highlighted
Community Guru
Cheryl K Member Since: Jul 16, 2015
2 of 49

Have been trying to #1 submit work for one client

 

#2 review job details to start work for another client.

 

No matter what I click I get this message

 

We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

 

How about instead of my trying later, you try now?

 

And they wonder why we find Upwork frustrating.

 

Grrrrrrr

Highlighted
Community Guru
Tiffany S Member Since: Jan 15, 2016
3 of 49

I'm having the same problem repeatedly this morning.

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Community Guru
Joseph C Member Since: Jan 22, 2016
4 of 49

And I am unable to submit Proposal.

 

Site Status says all is UP.

 

Upwork - you really need to get your act together.

 
We can't complete your request now.

We're currently experiencing an abnormally high volume of traffic.

Please try again later.

To report this problem click here.

Error 500 (O)

Request ID: 1c2CNawbAX8AACe3fA0AAAAS

Joseph M. C. ,P.C., CPA/ABV
Highlighted
Active Member
shelley m Member Since: Nov 8, 2015
5 of 49

'We're currently experiencing an abnormally high volume of traffic.'

 

Baloney.

Highlighted
Community Guru
Douglas Michael M Member Since: May 22, 2015
6 of 49

@shelley m wrote:

'We're currently experiencing an abnormally high volume of traffic.'

 

Baloney.


Indeed. "Abnormally" high volumes of traffic occur, for example, when a vendor offers a too-good-to-be-true offer that goes viral, crashes their servers, and makes a little ripple of online news. Upwork's suffering such wild fluctuations in demand from either clients or contractors seems so unlikely as to be beneath consideration. Offering it as an excuse is not merely laughable; it's downright insulting.

 

Hint: An amount of traffic that brings your site down several times a week is, by the strictest definition, "normal." It's the inattention to or lack of investment in infrastructure that is bewilderingly abnormal.

 

Best to all,

MIchael

Highlighted
Community Guru
Natacha R Member Since: Aug 2, 2010
7 of 49

I got the same error message, and I also got logged twice from my Upwork app.

 

 

Highlighted
Community Guru
Signe J Member Since: Jan 29, 2016
8 of 49

Untitled.jpgUntitled2.jpguntitled3.jpg

Highlighted
Community Guru
Cheryl K Member Since: Jul 16, 2015
9 of 49

I can't even open a support ticket because that area is down as well

 

Grrrrrrrrrrr

Highlighted
Ace Contributor
Ramon v Member Since: Oct 28, 2015
10 of 49

Not right now!!!

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