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raineferrer12
Community Member

Downgrade Upwork Membership Plan and get a refund

Hello! I noticed that my financial account has been charged for my Upwork Membership Plus plan for three months already. However, I have not used any connects in my second month as I have been busy with other stuff and I do not think I will be using the connects in these coming days. I was able to downgrade my membership plan to basic today as I have noticed the charges made and had the time to do so just now. How can I get a refund for the charges made for the past two (2) charges? Thank you!

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Loraine,

 

We'll have one of our agents reach out to you via a support ticket to look into your request and assist you accordingly. 

 

Thank you for reaching out to us. 

~ Bojan
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