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kamal570
Active Member
Md. Kamal H Member Since: Jan 18, 2016
11 of 192

I also facing same problem. 

But I can log in another laptop. 

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
12 of 192

Hi Md. Kamal,

 

I checked but couldn't replicate the problem. Could you please send us more information about the problem you are experiencing so that we can check and assist you further?

 

Thank you.

~ Aleksandar
Untitled
sajesh89
Active Member
Sajesh C Member Since: Aug 15, 2018
13 of 192

Hi
I am also facing the same problem. See the attachment screen shot or click here: **Edited for Community Guidelines**

However, I tried to uninstall and install it again. Restarted my computer but no luck.

**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
14 of 192

Hi Sajesh,

 

Please try installing our beta version from Here. If you`re still experiencing the same problem after this, let me know. Thank you.


Untitled
sajesh89
Active Member
Sajesh C Member Since: Aug 15, 2018
15 of 192
I am facing same issue after downloading Beta version :
http://prntscr.com/sotaeo
sajesh89
Active Member
Sajesh C Member Since: Aug 15, 2018
16 of 192

I still have same issue after downloaded and installed Beta version. No luck Smiley Sad


Refer this screen shot:

http://prntscr.com/sotaeo

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
17 of 192

Hi Sajesh,

 

Could you please share the OS version you're experiencing this issue with so that we can assist you accordingly?

 

Thank you!


~ Bojan
Untitled
sajesh89
Active Member
Sajesh C Member Since: Aug 15, 2018
18 of 192

Hey Bojan,
Please find the required information attached.

 

**Edited for community guidelines**

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
19 of 192

Thank you for following up, Sajesh.

 

One of our team members will reach out to you directly via a support ticket to assist you with this issue. 


~ Bojan
Untitled
sajesh89
Active Member
Sajesh C Member Since: Aug 15, 2018
20 of 192

Okay,

For the time being, I am using another computer but this shoould be resolve as I have main system where all the data is saved. Thanks 

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