Mar 1, 2020 09:07:09 PM by Straissan A
Apr 6, 2021 09:24:25 AM Edited Apr 6, 2021 09:55:43 AM by Nikola S
Hi Petra, I'm facing the same issue "Due to technical difficulties we are unable to process your request. Please try again later." (Please see attached file), How could this be solved? Thanks.
**Edited for Community Guidelines**
Apr 6, 2021 10:31:02 AM by Nikola S
Hi Dexter,
Please try the troubleshooting tips shared in this help article under section "Unable to Log In". If the issue persists, please report it following the ''How do I report a problem?'' section of the previously shared troubleshooting guide, and our team will assist you directly.
Apr 6, 2021 10:50:03 AM by Dexter S
Hi Nikola,
The only thing I can consider for that help article is the "unable to login" since I'm having error during loggin in to the app, so I checked "Connected services" and I see I have already Disabled the authorization for google, I guess that's not the problem. I have also cleared cache on my browser, I have also tried to uninstall and reinstall the app and it's still not working. Hope someone can help
Apr 6, 2021 11:09:32 AM Edited Apr 6, 2021 11:16:32 AM by Dexter S
Here are the actions I did, but it's still not solved:
- Remove unnecessary Extensions
- Browser clear cache
- Uninstall/reinstall the app
- Disconnect the google from "connected services"
- Updated the "Windows update"
and still not solved...
I tried in other PC/Desktop and it's working, but on my PC, it has this error, why is that?
Please help me. Thanks
Apr 6, 2021 11:22:02 AM by Nikola S
Hi Addah,
As a workaround, could you please try logging in to your Upwork account on browser so it will ask you to complete the CAPTCHA? After that, you should be able to login to the Desktop App as well.
You can also try the troubleshooting tips shared in this help article under the "Unable to Log In" section. Let us know if you need further assistance.
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