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h_rainey
Community Member

Duplicate accounts

I just realized I have 2 accounts. The one I just discovered was charging me the monthly fee. I have reduced the account to standard. Can I cancel that account and transfer the credits on that account to the one I have been using?

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Heide, 

 

Could you please click on my name and send me a PM with more information about your request, including a username and email address of the account you're referring to. I'll check that for you and assist you accordingly.

 

Thank you.

~ Bojan
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