Duplicate client account

[andreeans]

Hello,
First of all, thank you for taking the time to read this post. I would appreciate your input on the following situation between myself and a client. Our contract was suspended because of an issue with the client’s account. The client wants us to start a new contract and doesn’t want to wait for the issue to be resolved. He created a new profile, posted a new job and invited me to apply.
I respectfully told him that it’s best to wait until the issue is solved.

Our work relationship was great and it would be ideal if we could continue it. However, I do not want to jeopardize my account.

I’m posting here because I am not familiar with Upwork’s policy on duplicate accounts for clients. Is this considered to be a policy violation? The client is relatively new on Upwork and I assume he was not aware of the implications. Would I get in trouble accepting work from his new account?

Thank you in advance,
Andreea

[petra_r · Accepted solution]

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Andreea N wrote:

I respectfully told him that it’s best to wait until the issue is solved.

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That was the right thing to do!

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Andreea N wrote:

The client is relatively new on Upwork and I assume he was not aware of the implications. Would I get in trouble accepting work from his new account?

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You could because you were told by Upwork to not work with that client. I also think the client may well know exactly what they're doing....

[andreeans]

Thank you, Petra.

I had a conversation with the client and we are going to end our collaboration as he is not willing to wait for the dispute to be resolved. It's a shame but I'm not willing to jeopardize my profile for one contract.