Jul 19, 2020 11:49:01 AM by Sebastian F
i BEEN TRYING TIO CHANGE THE COVER PHOTO OF EACH PROJECT AND TRYING TO ERASE AND ADD OTHER DRAWINGS, BUT THE SYSTEM KEEP DISPLAYING THE MESSAGE BELOW
ANY SUGGESTION?
THNAKS
Jul 19, 2020 04:31:41 PM by Joanne P
Hi Sebastian,
One of our team members will reach out and assist you directly via a support ticket. Thank you!
Jul 23, 2020 03:08:18 AM Edited Jul 23, 2020 03:15:25 AM by Maria T
Hi Lena, or any moderator around here.
I am trying to add images to the portfolio and I get this error. I have no idea what that is telling me.
Some help?
Edit to add: By the way, can't I change the order of the images once they are uploaded? This is not right if so 😞
Jul 23, 2020 07:05:12 AM by Vladimir G
Hi Maria,
I moved your post to the thread on which we received a few more reports related to making changes to freelancer Portfolio. I do see we have a known issue affecting these processes and will follow up with a confirmation and more information soon.
Oct 26, 2020 12:01:22 PM by juan h
Hi! So is there a solution?
Are Portfolios editable once published? I wanted to go back and change the portfolio cover. That doesn't work, and leaves the folder with a blank image on it. This happened to me three time already.
Oct 26, 2020 12:18:23 PM by Bojan S
Hi Juan,
We'll have one of our agents reach out to you via a support ticket to assist you with this concern.
Thank you for reaching out to us.
Sep 16, 2020 03:44:04 AM by Sameed A
Can't edit Portfolio, sorry something went wrong. please try again later.
Sep 16, 2020 03:53:18 AM by Goran V
Hi Sameed,
Please try clearing your cache and cookies or logging in with another browser to edit your portfolio. Thank you.
Sep 16, 2020 09:43:12 AM by Bojan S
Hi Sameed,
We'll have one of our agents reach out to you via a support ticket to assist you with this issue
Thank you for your patience.
Sep 18, 2020 08:35:20 AM by Sameed A
Seems like the Support agents would take forever to solve this!
Sep 18, 2020 09:02:29 AM by Bojan S
Hi Sameed,
I apologize for the delay in receiving the update. Our team is looking into this issue and will follow up with you directly as soon as they have more information.
Thank you for your patience.
Sep 19, 2020 06:59:44 AM by Sameed A
I hope they are really looking into it as they won't respond till now!
Sep 30, 2020 09:17:17 AM by Mariette A
Hello
I have been editing my Upwork portfolio but for some reason, I was unable to edit a couple of existing portfolio samples. It said "try later".
Now it is not letting me in at all, get a hanging screen with someicons that make it look like it is "waiting" for something.
I have cleared the cache etc, no difference.
Anybody come across this and what can I do?
Thanking you!
Sep 30, 2020 10:22:28 AM by Bojan S
Hi Mariette,
I apologize for the inconvenience this caused. One of our team members will reach out to you directly via a support ticket to assist you with this issue.
Thank you for your patience.
Oct 26, 2020 12:00:12 PM by juan h
Hi! So is there a solution?
Are Portfolios editable once published? I wanted to go back and change the portfolio cover. That doesn't work, and leaves the folder with a blank image on it. This happened to me three time already.
Sep 30, 2020 10:58:31 AM by Naheed M
Hi Mariette,
The modification in the existing portfolio samples is an essential step to make your profile strong. However, if for some reason you are unable to make changes in your portfolio, seek Customer Support of the company via a support ticket. This step will definitely help you fix your issue.
Thanks.
Naheedmir
Oct 26, 2020 12:00:56 PM by juan h
Hi! So is there a solution?
Are Portfolios editable once published? I wanted to go back and change the portfolio cover. That doesn't work, and leaves the folder with a blank image on it. This happened to me three time already.
Jul 19, 2020 04:46:49 PM by Stephen T
Hi Sebastian,
It's not an issue on your end, it's on Upwork's end. I've been having the same problem all day. Opened a ticket and got the generic "clear your cookies and cache" response.
Guess we'll just have to wait and see.
Steve
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