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frankrowley
Community Member

ERROR: "To submit a proposal, update your address"

There is an error. I have entered my email and physical address yet I get this error message when trying to submit proposals:
"To submit a proposal, update your address"

 

I also tried logging out and relogging in to no avail.

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Magda,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

View solution in original post

4 REPLIES 4
g_vasilevski
Retired Team Member
Retired Team Member

Hi Frank,

 

The reason you`re receiving this problem is because your city is missing from your address. Please go to Settings > Contact Info > Location and your city under the "City" field. Thank you.

~ Goran
Upwork

I have tried to update my city but I am still getting this error. Please help. 

BojanS
Community Manager
Community Manager

Hi Magda,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
magtaw
Community Member

Thank you. i have resolved the issue.
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