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cb7e6dc6
Community Member

Earned Amount Error!

Hello

How are you?

I need some help.

 

I've earned money on several recent projects, but still "0 Earned" is showing up when I search myself on the freelancer's list.

 

Looking forward to your quick help.

Thank you.

Stephen Aitkins

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Stephen,

 

I just checked this for you and in search results, your earnings show accurately (screenshot fro the reference)

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork

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4 REPLIES 4
BojanS
Community Manager
Community Manager

Hi Stephen,

 

I just checked this for you and in search results, your earnings show accurately (screenshot fro the reference)

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
cb7e6dc6
Community Member

Hello, Bojan

Still, I cannot see my earned amount on the freelancer's list.

Pls, check my screen.

 

Hi Stephen,

 

Bojan and I have been looking into this issue and could replicate what you're seeing. Did you create your Specialized Profile and allocated jobs to is recently? There may be a slight delay in that information updating. Still, we'll have one of our agents reach out to you via a support ticket so we could monitor and investigate.

Thanks!

~ Valeria
Upwork

Thanks Valeria!

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