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emil-emilio
Community Member

Earnings avalable

A client has paid a milestone. However, this amount is not showing up on my "earnings available" stats. Does it take and how much time for it to do so?

ACCEPTED SOLUTION
BojanS
Community Manager
Community Manager

Hi Emil,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. 

 

Please read this article for more information about Fixed-Price Protection.

 

Thank you!

~ Bojan
Upwork

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1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Emil,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. 

 

Please read this article for more information about Fixed-Price Protection.

 

Thank you!

~ Bojan
Upwork
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