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Emil's avatar
Emil M Community Member

Earnings avalable

A client has paid a milestone. However, this amount is not showing up on my "earnings available" stats. Does it take and how much time for it to do so?

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Bojan's avatar
Bojan S Community Manager

Hi Emil,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. 

 

Please read this article for more information about Fixed-Price Protection.

 

Thank you!

~ Bojan
Upwork

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Bojan's avatar
Bojan S Community Manager

Hi Emil,

 

When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. 

 

Please read this article for more information about Fixed-Price Protection.

 

Thank you!

~ Bojan
Upwork