Feb 20, 2020 08:05:47 PM by Mautisim M
I had a client pay me on 19th of Feb (2 days ago). I haven't set up a payment method as I am in the process of applying for a bank account. My balance is showing 0$. Is the earned money wasted or will it appear once I enter payment method. Thanks!
Solved! Go to Solution.
Feb 20, 2020 08:31:56 PM Edited Feb 20, 2020 08:32:20 PM by Aleksandar D
Hi Mautisim,
Thanks for reaching out to us. I checked your account and it seems that the funds you are referring to are already in the 'Pending' section of your Reports page. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.
Thank you.
Feb 20, 2020 08:31:56 PM Edited Feb 20, 2020 08:32:20 PM by Aleksandar D
Hi Mautisim,
Thanks for reaching out to us. I checked your account and it seems that the funds you are referring to are already in the 'Pending' section of your Reports page. Please note that payments for fixed-price milestones (and bonuses) have a 5-day security period from the time payment is made to funds availability.
Thank you.
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