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*Edited* is down again.

versailles
Community Guru

**Edited for Community Guidelines**

 

Bad gateway

The web server reported a bad gateway error.

  • Ray ID: 4296158bdb08a863
  • Your IP address: *******
  • Error reference number: 502
  • Cloudflare Location: Paris
-----------
"Where darkness shines like dazzling light"   —William Ashbless
15 REPLIES 15
charles_kozierok
Community Guru

Rene.. you are usually so calm, leaving the salty stuff to people like me.

 

Everything okay bud?

 

FWIW the site seems okay here but was out for around a half hour about two hours ago. Maybe it's a rolling blackout, lol.


@Charles K wrote:

 

 

Everything okay bud?

 


Not at all. I was hooking an Amazon fake review idjit when the frak got down. Thanks Crom, they fixed it so I could pull the info I needed from the idjit client and send everything to Amazon and flag the job.

 

😀

-----------
"Where darkness shines like dazzling light"   —William Ashbless
mtngigi
Community Guru

@Rene K wrote:

A piece of rusty s****.

Stop hiring $5/hour developers Upwork and fix your site. Seriously. Your IT sucks to a point it is unbelievable.

 

Bad gateway

The web server reported a bad gateway error.

  • Ray ID: 4296158bdb08a863
  • Your IP address: *******
  • Error reference number: 502
  • Cloudflare Location: Paris

Yeah, I couldn't get to my account page awhile ago, but it seems to be back up now.

 

Agree, Rene - it sucks, and it is getting to be a bit much. Site was down Saturday ... another day for someone to mess things up royally.

kochubei_valeria
Community Manager
Community Manager

Hi Rene and others,

 

We had some technical issues earlier today and they have since been fixed. If you continue experiencing issues still, please let us know which page gives you the error.

 

I understand it's frustrating not being able to access the site and we'll make the team aware of the Community's sentiment regarding it. However, please make sure you are mindful of the Community Guidelines when posting on these boards.

 

Thank you.

~ Valeria
Upwork

Valeria,

It IS unfortunate the site is going down like this...

You have 4 hour blocks of downtime when you upgrade and perform maintanence on the website; maintanence for all intents and purposes is so that you don't have issues like this.

 

I was in the middle of dealing with clients also..

I would think the 20% that comes out of our paycheck would be more than enough for these "upgrades" to be handled discretely.

 

I'm not ranting; but it's needful sometimes that we voice concerns so that things may improve when enough of us do so.

 

Thanks for your time.

 

Regards,

~Dave

And again, who the frak switch their whole website down for maintenance nowadays? Especially for hours!

 

It's not the year 2K anymore.

 

 

-----------
"Where darkness shines like dazzling light"   —William Ashbless

@Rene K wrote:

And again, who the frak switch their whole website down for maintenance nowadays? Especially for hours!

 

It's not the year 2K anymore.

 

 


 That's the $64,000 question, isn't it?

 

But seriously, this should not be happening with the regularity it's been happening (or at all). This past Saturday was the third Saturday I could not get to my message room with a client - within the last month and a half. I don't want to do the math for the odds/percentages, but that seems, and most likely is, excessive.

 

I wish someone would answer Rene's question as to why a whole website has to be shut down for "maintenance" What is it exactly they're spending so much time "maintaining"? And why doesn't whatever it is they claim to be doing fixing things?

Virginia,

 

the correct way to address changes on a website is to have a mirror of said side in a sandbox environment and make sure all changes work there.. then implement them "live" or with a 15 minute downtime.

 

I can't begin to tell you how Upwork implements their changes so I'm not going to speculate.. but to answer that question.. the whole site doesn't have to go down.

 

~Dave


@David M wrote:

Virginia,

 

the correct way to address changes on a website is to have a mirror of said side in a sandbox environment and make sure all changes work there.. then implement them "live" or with a 15 minute downtime.

 

I can't begin to tell you how Upwork implements their changes so I'm not going to speculate.. but to answer that question.. the whole site doesn't have to go down.

 

~Dave


Ordinarily I would say "thanks, that's good to know". But now hearing that the whole site does not have to be shut down, from someone I assume knows what he's talking about .... well, that makes it even worse!

 

Perhaps you can open a ticket with your sandbox instructions to be passed along to the people that don't know how to do that.  Smiley Frustrated

I guess we'll just do our best to soldier on; we've put our voices out there;  Best we can do:)

 

~Dave


@David M wrote:

the correct way to address changes on a website is to have a mirror of said side in a sandbox environment and make sure all changes work there.. then implement them "live" or with a 15 minute downtime.

 

I can't begin to tell you how Upwork implements their changes so I'm not going to speculate.. but to answer that question.. the whole site doesn't have to go down.


This is a great post; almost like a riddle.

 

It's best read backwards, starting with the last sentence of the second paragraph lol

Well, in fairness, sometimes I go to Amazon and find their site has been taken down for maint.. ah... er...

 

Never mind.

 

ETA: I will say that I prefer they err on the side of caution. If a few hours of announced-in-advance weekend downtime will prevent weekday downtime and especially data loss or major issues, I can live with it. I am sure they could find ways to prevent the downtime, but it's not a huge deal when it is planned.

Charles,

The problem is that it does not seem to avoid it.
An hour ago I received this:

"Partial Service Disruptionon Upwork
AFFECTED COMPONENTS
Login & Registration

UPDATE
Some of you may be having occasional issues with parts of Upwork. We're aware of the issue and the team is working on fixing this right away. "

On Monday, after the Saturday maintenance:

"Degraded Performance
on Upwork
AFFECTED COMPONENTS
Other site features or areas

UPDATE
Some of you may be having occasional issues with parts of Upwork. We're aware of the issue and the team is working on fixing this right away. "

And so...

Valeria,

Luckily I usually have the email address of all my clients, because with so much fall of the portal and, especially the 5 hours of maintenance on Saturdays (in addition to the other "little" falls), this is a disaster!

 

I can not understand that a portal like Upwork has to be inactive for so many hours.
Also, it seems that you give of course that we do not work on Saturdays.
Neither us nor our clients, of course.

pandoraharper
Community Guru

I wasn't aware of the outage today until reading this thread, but ironically, am also dealing with a (perspective) client today. This guy sent me a message a little while before the outage today, and I replied right away.

 

Did not hear back from him until mid-afternoon, so I bet he was trying to send messages while the site was down. The really funny part of this: He wanted me to accept a meeting invite via Gmail. I got no problem with that. Every once in a while clients want to do something like that. When I sent him Gmail to confirm the meeting invitation, I also said:

 

Note: I typically don't use the Upwork Message Center much, as it's either buggy or unavailable most of the time.

 

Little did I know the entire SITE had been down for a bit. 

 

 

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