Oct 25, 2020 02:04:41 AM Edited Oct 25, 2020 04:53:49 AM by Nikola S
Hello,
So I asked a former client to write a testimonial, but now she accidentally wrote it in Dutch. She also just wrote that I made a website, thinking there were gonna be questions like in an interview instead of a review. The testimonial is still on pending, just like all the others, but the just texted me in panic.
Is there a way she can change it while it's still pending? Her name is **Edited for Community Guidelines**
Thanks!
Oct 25, 2020 05:07:45 AM by Nikola S
Hi Tom,
Thank you for reaching out to us. We checked and could see that your client wrote a testimonial in the English language. Could you please let us know if you would like to remove this specific testimonial and send a new request?
Thank you,
Oct 25, 2020 05:10:02 AM by Tom D
Oct 25, 2020 07:02:02 AM by Nikola S
Hi Tom,
Thank you for following up. We removed the testimonial as per your request. Feel free to send a new testimonial request to your client.
Thank you,
Feb 12, 2021 03:23:13 AM by Adil K
Hi Nikola,
I have sent a testimonial request to my client few days ago but now he is asking me to resend it as he lost the previous email that he got.
So can you please let me know how do i remove the pending testimonial request and send him a new one.
Looking forward 🙂
Thanks
Feb 12, 2021 03:30:58 AM by Goran V
Hi Adil,
Please share more details with me via PM (click on my name) regarding the client you`re referring to so that I can assist you further. Thank you.
Feb 12, 2021 08:31:50 AM by Adil K
I already sent you a message about 5 hours ago but now response yet.
Mar 19, 2024 06:11:49 AM by Ezeonyekwere A
Hello Nikolas,
Thank you for all the support, I am new to Upwork and still learning about the platform, I mistakenly requested a testimonial from a past client with the wrong information i.e. the email and LinkedIn URL are correct, but I didn't edit out the name before hitting the submit button, any Idea how this can be resolved?
Thank you for the prompt response
Kind Regards.
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