Editing profile information

[ad_shakir]

I recently sent a request to update my name because I was using a pseudo name as it was easier for clients to pronounce my name then. I recently came across your identity verification notice and thought to get it done but for that, I had to update my name first. I haven't heard back on my initial request and I just sent another one. Could anyone assist?

[g_vasilevski]

Hi Ed,

Please allow up to 24 hours for your request to be reviewed. Once the review is completed our team will reach out to you with the results. Thank you.

[ad_shakir]

Hey Goran, 

It's been 72 hours since I sent the first request and in a few hours it will be 24 hours to my second request. No word yet and I keep getting notifications for the identity verification in order to work. I have 4 contracts so panicking a little 🙂

[AveryO]

Hi Ed, 

It looks like you have been assisted through a support ticket already. Feel free to update this thread if you need further help.