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Editting my portfolio causes error

venomouxstudios
Active Member
Faisal A Member Since: Jul 9, 2020
1 of 9

Context: I have shifted from Agency to Freelancer today . I am updating my profile to make the appropriate changes.

 

Issue: I am trying to edit the portfolio in my profile. I click on edit icon, select a template, make appropriate changes and press publish , but it says "Sorry, something went wrong. Please try again later." . I have tried multiple times with different changes on 3 different portfolio items, but the issue remains. I even tried with ONLY selecting the template and making No other change, but still the same issue. Please tell me how to fix it . There are 10+ projects in the portfolio , i don't want to add them all again !!!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 9

Hi Faisal,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists. Thank you.

~ Bojan
Upwork
venomouxstudios
Active Member
Faisal A Member Since: Jul 9, 2020
3 of 9

I cleared the cache and cookies , and used Google Chrome this time but i am still getting the same error . Earlier i was using Firefox.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 9

Hi Faisal,

 

I’ve shared your concern with the team. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
3030909b
Active Member
Syed B Member Since: Jul 23, 2020
5 of 9

I am having the same issue. First I uploaded my portfolio and then edited it. I needed to change something and edited the portfolio but i cant publish it now. it says "Sorry, something went wrong. Please try again later."

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 9

Hi Syed,

 

Please try clearing your cache and cookies or logging in with another browser to publish your portfolio. Thank you.

~ Goran
Upwork
ezzatsr
Active Member
Sara E Member Since: Oct 26, 2018
7 of 9

Same issue, cleared cache and tried a another browser, same problem

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 9

Hi Sara,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your portfolios. Thank you.

~ Goran
Upwork
0267e171
Active Member
Salamon Z Member Since: Jan 26, 2015
9 of 9

This issue wasnt resolved... If you wish to edit your portfolio, you will have to upload everything again.

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