I have added my bank account details normally when I first signed up and it worked normally.
All of a sudden Egypt new IBAN update came on and I need to remove and re add my bank details which I happily did but the problem is the system keeps saying There is something wrong with my info.
The actual problem I believe is that upwork is unable to identify the swift code of my branch of NBE (National Bank of Egypt)
I am very sure through goolging and by contacting the bank's support that my swift code of my branch is **Edited for Community Guidelines** and it is even in my account number (033) and in my IBAN (033)
Since upwork didn't identify it, I tried the next best thing which is the nearest branch to my branch. Luckly upwork is able to recognize it, but still denies my request because it doesn't match my IBAN or my Account number!
**Edited for Community Guidelines**
Solved! Go to Solution.
Please refer to the information shared with you on your ticket with number 29305059. Feel free to follow up directly there with any additional questions you may have and our team will assist you further. Thank you.
Unfortunately we can't discuss private details publicly in the Community. Please follow up directly on your ticket and our team will assist you further with setting up your payment method. Thank you.
It's the same branch as mine (Olympic branch?)
I just entered the swift code of the main NBE branch and added the address manually of the Olympic branch then I received payments correctly.
According to the instructions of the Central Bank of Egypt, the IBAN will be started In all domestic and international transfers to and from your account.
As Upwork Doesn't support IBAN field yet, Is it ok to fill IBAN in the Account Number field?
I checked your account, and it looks like one of our agents is already assisting you via chat regarding your concern with your IBAN. Let us know if you need further assistance. Thanks.