Jun 13, 2022 06:10:38 AM by Sarah C
I desperately need to access my old Elance freelancer account data due to a social security issue.
Jun 13, 2022 08:15:06 AM by Nikola S
Hi Sarah,
I would be happy to help. Could you please click on my name and send me a PM with more information about the account you are referring to?
Aug 25, 2022 10:46:46 PM by Sridhar J
Nikola,
I too need access to Elance records for a query from tax deprtment. Can you please help?
Aug 26, 2022 01:44:30 AM by Pradeep H
Hi Sridhar,
Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.
Thank you,
Pradeep
Aug 30, 2022 12:00:10 AM by Sridhar J
Dear Pradeep,
Thanks for your reply. But I have not received any communication from the support agents yet. Its a very urgent issue as we have been asked ro come for a personal hearing to the tax department.
Thanks,
Sridhar
Aug 30, 2022 03:18:50 AM by Annie Jane B
Hi Sridhar,
I'm sorry for the delay as our team is currently receiving an unusually higher volume of requests. I followed up with the team assigned to your ticket and they will reach out to assist you further. You can access your support tickets here.
Aug 30, 2022 09:51:09 PM by Sridhar J
Hi Annie,
Thanks for the reply, but I still do not see any new ticket created for the Query. Kindly understand that I need to access the records and invoices created in Elance for a query from Service tax department in India. Please help
Sep 2, 2022 10:59:11 AM by Sridhar J
Joanna,
The ticket you have linked is for confirmation of services request letter I'm requesting from Upwork and not for Elance access
Sep 2, 2022 12:35:13 PM by Arjay M
Hi Sridhar,
Thank you for your response. I can see that you've been communicating with the team through that link which is a support ticket that's been set up with your concern. We highly suggest you continue coordinating with the team through that ticket so that they can assist you more efficiently.