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Re: Email Address is not updating

Active Member
Syeda J Member Since: Dec 6, 2018
1 of 5

I want to change my email id, but given link in my email id is not working, so please let me know how to contact upwork directly and change my email id.

 

I Look forward to hear from you soon.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 5

Hi Syeda,

 

Please follow the steps described here for changing account information on your account, including email address. Let us know if you need further help. Thank you.

~ Bojan
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Active Member
Zibusiso C Member Since: Apr 17, 2019
3 of 5

i am trying to change my email so that it matches my paypal. when i try to do so i get this message 

"Email change request pending"

but i dont recieve the comfirmation email at my inbox. please assist.

Active Member
Andrei D Member Since: Apr 17, 2019
4 of 5

Hi,

 

I want to change my email address but I do not receive the pending request on my email to confirm it. And I can't change my email. 

 

What can I do?

 

Thanks!

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 5

Hi Andrei and Zibusiso,

 

Thank you for reaching out to us. I've escalated your account information to our support team. One of our agents will reach out to you directly via support tickets to assist you with your requests.

~ Bojan
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