Email Notifications for Unread Messages Not Working

[luccas-beck-r]

Hi.

I always thank you for great workings.

I realized that it has not been sending email notifications for unread messages from a few days ago.

I confirmed that "Notification Settings" are configured properly like;
Email
(Sending to ********)
All Activity - Immediate

I received last "Unread Message" email notification on June 22, and I did not receive other notifications after that, even though there was many of unread messages from clients.

However still I received "A job you submitted a proposal to was closed" notification on June 27.

I reviewed my email inbox, spam folder and filter settings carefully, but there was not an error.

I am not sure what I was wrong on it.

Please help me to get email notifications.

Regards.

[zk961]

I am facing the same problem since last year

[nyrrielatienza · Accepted solution]

Hi Luccas and Zainab,

Thank you for sharing this with us. We have escalated your concern to the appropriate team and one of our representatives will reach out to you shortly. Let us know if you need anything else