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f708caa4
Community Member

Email change verification failed.

Hello,

I updated my email address on my settings, I received verification mail which i clicked on verify email but did not update on Upwork. It asked me to signn in back if i use the new email, it will show username incorrect. 

Please help.

 

ACCEPTED SOLUTION
LuiggiR
Moderator
Moderator

Hi Abiodun,

 

I'm sorry to hear you're having trouble with this. Would you mind trying to clear your browser cache and cookies and attempting to verify your email one more time? Let us know if you get any errors so we can assist you further.

~ Luiggi
Upwork

View solution in original post

2 REPLIES 2
LuiggiR
Moderator
Moderator

Hi Abiodun,

 

I'm sorry to hear you're having trouble with this. Would you mind trying to clear your browser cache and cookies and attempting to verify your email one more time? Let us know if you get any errors so we can assist you further.

~ Luiggi
Upwork
f708caa4
Community Member

Thanks Luiggi. That worked.

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