Email issue?

[#1]

Hello there!
I would like to seek help. My client just invited me to join his account on Upwork to help him hire for his job post but I am not getting his invitation email on my email address that I have used when joining Upwork.

I am thinking if this has something to do with my email address? I'm using a Live (@live.com) mail account.

I also noticed I'm not getting any email notifications whenever I received a job invitation, withdrawals, etc. when I have marked as check all the choices in the Notification settings.

Please advise.

Best,
April

[#2]

Hi April Sheryl,

We'll have one of our agents reach out to you via a support ticket to assist you with this concern. 

Thank you for reaching out to us.