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Re: Empty Escrow but client already paid

Active Member
Ignacio G Member Since: Jun 16, 2018
1 of 3

Client paid the 12th of June. Total Earnings has the correct value, Escrow is in 0, Balance is in 0 and there has not been any withdrawal.

 

Do I need just to keep waiting or is there a problem?

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Bojan S Moderator Member Since: Mar 9, 2018
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2 of 3

Hi Ignacio,

 

Congrats on your finished contract! I've checked and can see that your earnings are currently 'Pending'. When a client releases a milestone payment, it goes through a 5-day security period, and will show under the Pending tab of your Overview page (Reports > Overview). During the 5-day security period, it gives the system time to process and clear the payments. Please read this article for more information about Fixed-Price Protection. Thank you!

~ Bojan
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Active Member
Ignacio G Member Since: Jun 16, 2018
3 of 3

Awesome Bojan, thank you very much, so I just need to wait one more day then. I just wanted to know if this was normal, I have made just a couple of works through Uprowk and did not remember the times and workings of each procedure.

 

- Regards -

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