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Ended contract due to communication issues

neha93517
Active Member
Neha S Member Since: Jun 25, 2015
1 of 24

Hi
I had to end a contract due to some communication issues with the client.
We agreed on ending the contract without any payment exchange.
I would like to know if this will affect my profile and job success score in any way ?

datasciencewonk
Community Guru
Kat C Member Since: Jul 11, 2016
2 of 24

Hi Neha,

 

If you accepted the contract but had no exchange of payment, the client is still prompted to leave private feedback on the back end. FLs can neither see nor have access to this feedback. But, it does factor into your JSS calculation. As long as you haven't been paid by the client, at all, there will be no public feedback. 

neha93517
Active Member
Neha S Member Since: Jun 25, 2015
3 of 24

Hi Kat
Thank you for replying. 🙂
Is ending the contract going to affect my job success score -vely ?
I don't have any such history though.

datasciencewonk
Community Guru
Kat C Member Since: Jul 11, 2016
4 of 24

@Neha S wrote:

Hi Kat
Thank you for replying. 🙂
Is ending the contract going to affect my job success score -vely ?
I don't have any such history though.


 Yes. It will have an impact on your JSS. 

martinceisel
Community Leader
Martin C Member Since: Feb 24, 2017
5 of 24

Yeah, I ended a contract early on because a client was being disrespectful—my JSS definitely took a bit of a dip. It's not insurmountable, though (I'm back over 90% now).

neha93517
Active Member
Neha S Member Since: Jun 25, 2015
6 of 24

Hi Martin 
Thank you for letting me know that 🙂
I guess I can just hope that it doesn't drop.

Is there anything i can do to prevent it ?
Like getting new contract or anything ?

martinceisel
Community Leader
Martin C Member Since: Feb 24, 2017
7 of 24

Just keep winning contracts and completing work satsifactorily—eventually, the hits to your JSS will cycle out and your star will shine bright again.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 24

@Neha S wrote:

Hi Martin 
Thank you for letting me know that 🙂
I guess I can just hope that it doesn't drop.


 Neha, if it does drop, and you are certain it was because of this particular contract, not the 4.0 feedback you received in May (did you get that before or after the last JSS update?) then you can use your top rated perk to have the impact removed from your JSS calculation. (Assuming you haven't used it in the last 3 months / 10 contracts)

neha93517
Active Member
Neha S Member Since: Jun 25, 2015
9 of 24
Thank you Martin 🙂
neha93517
Active Member
Neha S Member Since: Jun 25, 2015
10 of 24
Hi Petra
Thank you for replying. 🙂
The 4.0 rating was after the JSS update. And I'm not aware of the perk you mentioned above . Can you please enlighten me regarding it ?
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