I have a fixed-price contract where the client has been unresponsive for the past 3 1/2 weeks despite leaving him messages. No work was done as I keep trying to talk with him about details and options on how to do things. I will probably end the contract on th 14th as it will then be a month.
If I end the contract will his escrow payment be automatically refunded? I certainly don't want to keep it. What affect will in have on me if I end the contract?
Thanks to all.
Send this to your client as a last-ditch effort. I had to do this with a client and it helped - he was very nice but the job was dragging on and on and was actually getting close to 90 days. Don't know if it will help in your case, but it may be worth a try.
3. Dormant Engagements
To be fair to Clients and Freelancers, Upwork has a procedure for Fixed-Price Contracts that appear Dormant. For purposes of determining Dormant status, “activity” means business term or milestone updates or requests, Fixed-Price Escrow Funding, Fixed-Price Escrow Release, Fixed-Price Escrow Refunds, Funding requests, Release requests, Engagement Cancellation requests, Status Report submittals, or actions under the Fixed Price Dispute Assistance Policy.
If a Fixed-Price Contract has a Fixed-Price Escrow Account with a balance but has had no activity for 90 consecutive days after the last milestone date contained in the business terms, then the Engagement will be “Dormant.” Dormant Engagements are subject to the following rules:
Here's the whole thing, if you're interested:
If you completed the work for the funded milestone, you can submit it via the system and request to be paid. The money will be released to you 14 days later if the client never replies.
If the milestone wasn't completed and you'd like to have the money in Escrow refunded to the client, you can just close the contract. When the freelancer closes the contract, the money in Escrow is refunded to the client.