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keedacreative
Community Member

Ending contract

 I've completed a project successfully and also get paid but the client has not ended the contract and after asking for it so many times still, he is not responding, what should I do, If I'll end the contract on my end, is my "job success score" will get affected by  it? 

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booksist
Community Member

One "no feedback" here and there won't hurt your JSS. If you wait and then one day decide to close 3-4 contracts at once (like I did a couple of months ago) it may drop a few points.

 

Upwork introduced a great improvement recently. One week after you've closed a contract, the client will receive a notification and be prompted to leave feedback.

 

Here's the link to the announcement:  https://community.upwork.com/t5/Announcements/Getting-More-Clients-to-Leave-Feedback/td-p/492190

 

And it totally works! I received one feedback because of it.

 

Anyway, with such a great track record, you have nothing to worry about 🙂

 

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2 REPLIES 2
booksist
Community Member

One "no feedback" here and there won't hurt your JSS. If you wait and then one day decide to close 3-4 contracts at once (like I did a couple of months ago) it may drop a few points.

 

Upwork introduced a great improvement recently. One week after you've closed a contract, the client will receive a notification and be prompted to leave feedback.

 

Here's the link to the announcement:  https://community.upwork.com/t5/Announcements/Getting-More-Clients-to-Leave-Feedback/td-p/492190

 

And it totally works! I received one feedback because of it.

 

Anyway, with such a great track record, you have nothing to worry about 🙂

 

Thank You So Much 🙂

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