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Ending contract

ksquareddigital
Active Member

So....I'm new to UpWork (but not freelancing).

 

I completed the contract per the customer's requirements.  Customer is extremely happy with the work provided.

I entered my time in (manually, rather than the time keeper app because I didn't know about the timekeeper app before hand).

 

Client "ended the contract" today because the project is complete.

 

But I show no earnings for the week (I assume that's because the client has to approve the manually entered hours)?

 

And in the Client Feedback page I have to provide a reason why the contract was Ended.....

 

My choices are:

 

1) Client Never provided details of job

2) Job not as described

3) Client no longer needed this work done

4) Client failed to pay

5) I was unable to meet deadlines of job requirements

 

That's not what happened. 

 

The client is a good client (and we are still messaging back and forth).  

 

What should have been the procedure at the end of the job?

 

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