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Ending milestone contract early

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Ace Contributor
Becky B Member Since: Feb 6, 2019
1 of 4

Good morning,

 

I am in the middle of a 5 week project-1 milestone per week.  My client has asked that I hold off on the 3rd milestone, as he hasn't yet been able to do what he needs with the information from milestone 2.  Is it better for him to close the contract, or leave it open?  Even if we closed it and he gave me a 5-star rating, would it look like I had decided not to complete the project?

 

Thanks,Becky

Community Guru
Tonya P Member Since: Nov 26, 2015
BEST ANSWER
2 of 4

There's nothing that would necessitate closing the contract if the client plans to continue working with you. On the other hand, there's no real harm in closing it either. 

Ace Contributor
Becky B Member Since: Feb 6, 2019
3 of 4
Thank you Tonya!
Community Guru
Martina P Member Since: Jul 11, 2018
4 of 4

Becky B wrote:

Good morning,

 

I am in the middle of a 5 week project-1 milestone per week.  My client has asked that I hold off on the 3rd milestone, as he hasn't yet been able to do what he needs with the information from milestone 2.  Is it better for him to close the contract, or leave it open?  Even if we closed it and he gave me a 5-star rating, would it look like I had decided not to complete the project?

 

Thanks,Becky


There is no visibility on your profile how many milestones a contract had, or if some are cancelled, etc. To be on the safe side, I would prefer to end the contract, it ensures you feedback which might not happen if the client never comes back. (Weirder things have happened!)

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