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Entered city doesn't store

adaaaam
Active Member
Adam L Member Since: May 3, 2019
1 of 7

Hi,

 

I recently tried updating my address to 321 1/2 XYZ St. It wouldn't fill it in automatically so I entered it manually. However, no matter how many time I try to save the city (Merced), it doesn't store. Can you help? (I can no longer apply to jobs as a result)

 

Thanks!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 7

Hi Adam,

 

Please delete the details in the Address field and start typing your address in the field where it says "Start Typing your Address". You will see a drop-down suggestions, once you chose one everything will be auto populated. Thank you.

~ Goran
Upwork
9719244048
Active Member
Singh Member Since: May 3, 2019
3 of 7

I've already updated my address but I can't submit proposals!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 7

Hi Singh,

 

Please refer to the instructions I`ve shared in my previous post, your city needs to be added in your address as well. Thank you.

~ Goran
Upwork
adaaaam
Active Member
Adam L Member Since: May 3, 2019
5 of 7
I figured out the solution, I clicked the field to hide the Chrome
autofill, then I clicked the city from Upwork's autofill to get it to save.
In other words, if you save it as a manual entry instead of selecting from
Upwork's dropdown, it won't save properly even though the field appears to
be filled in.
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 7

Hi Adam,

 

I`m sorry about the confusion and thank you for sharing the solution you find. 
If you have any additional questions let me know.

~ Goran
Upwork
adaaaam
Active Member
Adam L Member Since: May 3, 2019
7 of 7
As mentioned already, it doesn't auto-populate because the address is not
found (likely due to the street address including a "1/2") so I manually
enter it (including city).

The issue is it accepts this manual entry, however the city doesn't save
properly, but every other field does.
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