Tonight when opening the Upwork app on OSX 10.9.5 I receive this message:
THERE WAS A PROBLEM LOADING UPWORK
Please check your internet connection and restart the app
I have restarted my computer, triple checked my internet connection, re-downloaded the app and am still getting this message. Is this widespread or just me?
I'm sorry you are having problems tracking your time with the Team App. Please, try restarting the Team App and check if your internet connection is stable. Also, going through this list of troubleshoting tips can often help users in resolving the issue.
If the problem persists, please submit a support ticket by clicking on your name at the bottom of the Team App and selecting "Contact Support".
I have the same problem for so many days now. It is very inconvenient for me to go to my sister's house and borrow her laptop every time I work because UPWORK team tool does not work on mine. I sent a support ticket and all I received was to "stay patient while the developer is still looking into the issue". I can be very patient, but, for how long? Time is running out. Still using the old oDesk tool which will be retired come January 2016.
Hi Maybelle and Myikael,
I am sorry about the delay. Our engineers are still investigating the root cause for the issue. Meanwhile, there is a workaround you can use to load the App. Please, follow these steps:
I hope this helps.
I am using Ubuntu 15.04 (64bit) and also getting this error. I tried installing/reinstalling the standard and beta for debian platform and had no luck. The app was working on Ubuntu 14.04 before I upgrade my system.
Please fix this. I can't work because of this error.
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