Hello UpWork Community,
I've seen this issue posted a few times already, but I wasn't able to detect whether this has been resolved on the website, or if it requires one to submit a support ticket.
After creating my "Specialized Profile," I keep getting this error after I hit "Publish." Any pointers as to how long I need to wait or if I should report this in another section?
Error message: "We didn’t save your draft due to a temporary site error. Please try saving again."
I'm sorry to hear about the trouble this caused. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
I am facing the same issue. I have just started on Upwork and trying to build my profile here. I have created one specialised profile and have reviewed all details but when I click Publish, I get "we are unable to save your draft due to temporary site error, please try again later". I tried in 10-15 minutes interval a several times but still facing same issues. I also cleared cache and cookies as you suggested and restarted my system as well but no luck. If you can please help me on this? Attached screenshot of the error I am getting.
Hello Upwork Community,
I'm trying to create specialized profiles from yesterday and having the same issue. I also cleared the cache of the browser and tried with private window but that didn't work either. Due to this, I'm unable to create new portfolio items within the portfolio section as well.
I'm sorry for the inconvenience this has caused you. I shared your account information with the Customer Support Team and they will get in touch with you to assist you directly with your issue.
Thank you for reaching out to us, Mehdi.
I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with publishing your specialized profile.
I have same issues in here, cannot publish my specialize profile.
I tried several times in various ways, but no changes...
it always came out with this error,
"We didn’t save your draft due to a temporary site error. Please try saving again."
can someone help me, please? how to fix it, already searching around for the solution but haven't found it.
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