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Re: We didn’t save your draft due to a temporary site error. Please try saving again.

a_h_abbas
Active Member
Asmaa A Member Since: Aug 29, 2019
61 of 86

Hello UpWork Community,

 

I've seen this issue posted a few times already, but I wasn't able to detect whether this has been resolved on the website, or if it requires one to submit a support ticket.

 

After creating my "Specialized Profile," I keep getting this error after I hit "Publish." Any pointers as to how long I need to wait or if I should report this in another section?

 

Error message: "We didn’t save your draft due to a temporary site error. Please try saving again."

 

Many thanks!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
62 of 86

Hi Asmaa,

 

I'm sorry to hear about the trouble this caused. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
jay_badani
Active Member
Jay B Member Since: Sep 5, 2019
63 of 86

Hello Goran,

 

I am facing the same issue.  I have just started on Upwork and trying to build my profile here.  I have created one specialised profile and have reviewed all details but when I click Publish, I get "we are unable to save your draft due to temporary site error, please try again later".  I tried in 10-15 minutes interval a several times but still facing same issues.  I also cleared cache and cookies as you suggested and restarted my system as well but no luck.  If you can please help me on this?  Attached screenshot of the error I am getting.

 

 

Thanks,

Jay

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
64 of 86

Hi Jay,

 

One of our team members will reach out to you directly via support ticket to assist you with publishing your specialized profile.

 

Thank you for reaching out to us!

~ Bojan
Upwork
razugurunz
Active Member
Raju G Member Since: Sep 8, 2019
65 of 86

Hello Upwork Community,

 

I'm trying to create specialized profiles from yesterday and having the same issue. I also cleared the cache of the browser and tried with private window but that didn't work either. Due to this, I'm unable to create new portfolio items within the portfolio section as well.

 

Thanks )

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
66 of 86

Hi Raju, 


I'm sorry for the inconvenience this has caused you. I shared your account information with the Customer Support Team and they will get in touch with you to assist you directly with your issue. 


~ Avery
Upwork
bimmehdi
Active Member
Mehdi A Member Since: Sep 19, 2019
67 of 86

Hello, 

I am trying for several days to save my specialized profile, and still can't make it. 

 

Could you be of any assistance? 

 

Thanks !

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
68 of 86

Thank you for reaching out to us, Mehdi.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with publishing your specialized profile.

~ Bojan
Upwork
danaplus972
Active Member
Dana P Member Since: Sep 19, 2019
69 of 86

Hi...

 

I have same issues in here, cannot publish my specialize profile.

I tried several times in various ways, but no changes...

it always came out with this error,

"We didn’t save your draft due to a temporary site error. Please try saving again."

can someone help me, please? how to fix it, already searching around for the solution but haven't found it.

thank you
Dana

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
70 of 86

Hi Dana, 


I'm sorry for the inconvenience this has caused you. Before I proceed, I wanted to check if you have tried clearing your cookies, or using a different browser to see if the issue persists?


~ Avery
Upwork
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