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Re: Error when trying to publish a specialized profile

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
31 of 80

Hi Dipti,

 

Try clearing your cache and cookies or logging in with another browser.

Then, please go to Find Work > My Profile to complete your profile up to 100%. You can follow the instructions in our guide Here on how to complete your profile. To learn more about getting started on Upwork check out our resources Here. Thank you.


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Dipti M Member Since: Jun 3, 2019
32 of 80

cache and cookies have been cleared, but still not publishing?

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Goran V Moderator Member Since: Mar 24, 2017
33 of 80

Hi Dipti,

 

Please follow the instructions in my previous post and add the details directly on your profile. Your profile is published, but you will need to complete it before being able to submit proposals. Thank you.


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Dipti M Member Since: Jun 3, 2019
34 of 80

upwork wont publish my profile. kindly assist.

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Juvi D Member Since: Nov 6, 2019
35 of 80

Hi,

 

I also encountered the same problem. I have been trying to publish a specialized profile but to no avail. I even tried publishing another one after 2 days but it still says "We didn't save your draft due to temporary site error." Please help.

 

Thank you.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
36 of 80

Hi Juvi,

 

I'm sorry for the inconvenience this has caused you. Could you please try clearing your cookies or using a different browser to see if the issue persists?


-Avery
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Jobaer H Member Since: May 1, 2019
37 of 80

Hello there, every time when I want to save my specialised profile, i found an error message like " We didn’t save your draft due to a temporary site error. Please try saving again."

 

I cannot even submit a proposal because of that. Please someone help me. Is there anything wrong on my profile, or its a problem of upwork. How to recover it ??

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
38 of 80

Hi Jobaer,

 

We apologize for the inconvenience this caused to you. This is a known issue and our engineers are looking into it. Our team will reach out to you directly via support ticket and keep you updated. We appreciate your patience while our team is working on fixing this issue.

~ Bojan
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Bharti S Member Since: Dec 21, 2015
39 of 80

I have been trying to create a specialized profile for the last 3 days and when I reach step 3 out of the 6 steps I get this pop-up saying "profile not saved due to site glitch". I had asked a customercare executive for help and she told me that there is some glitch and many experts are facing this same issue in creating specialized profiles. She said that when the glitch is solved the site would "send a mail" but it has been 3 days now. Has anyone faced the same issue when creating a specialized profile and has anyone recieved that 'solution mail" from the site so far?

 

I tried everything, clearing my cache, using different browsers etc nothing works.

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Active Member
Sweta D Member Since: Jul 31, 2018
40 of 80

Hello Bharti,

 

Sad to hear all this. As you know Specialized profiles are based on the individual invites only. As the support team has confirmed that it's a glitch from their side, I better suggest to wait for some more time and see what happens next.

 

Remember, when it comes to "Glitch" it always takes time resolve. Good luck!

Shweta
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