I have received this impersonal pre-written letter a few times already. Can you show that you care by fixing the issue and sending a message that resolves the situation?
Hi, I'm having the same problem too. I tried resetting my cache and using a different browser but it made no difference. I'm new to this site and can't figure out how to submit a ticket for support so I'm hoping if I post here then a moderator will see and help. It's been about two weeks that I've been trying on and off, and it's still the same problem.
You will need to complete your profile before you`re able to submit proposals. Please go to Settings > Contact Info > Location and add your full address. After this you will need to complete your profile up to 100%, to learn more about this check out this Help Article. Thank you.
Thanks for your response. Sorry, I should have been more specific. My problem is that when I try to publish my profile, I get an error message. It says "We didn’t save your draft due to a temporary site error. Please try saving again."
So I have been unable to complete any of my profile unfortunately.
Please try logging in with another browser and following the instructions I`ve shared in my previous post. If you`re still experiencing any problems let me know, thank you.
I have received the same error when I'm trying to publish my translation profile. It says "We didn’t save your draft due to a temporary site error. Please try saving again."
Appreciate your kind assistance.
I'm a new user and since this thread pops in search results I'm passing along a bit of info.
Cache clearing, different OS, different browsers, etc did not fix my problem.
What worked for me is; I placed my content into a text editor (not word doc or similar). Use a text editor -notepad, textwrangler, brackets, whatever that strips out formated code.
Place copy into text editor and then copy/paste back into the Upwroks system.
This solved my issue.
Hello UpWork Community,
I've seen this issue posted a few times already, but I wasn't able to detect whether this has been resolved on the website, or if it requires one to submit a support ticket.
After creating my "Specialized Profile," I keep getting this error after I hit "Publish." Any pointers as to how long I need to wait or if I should report this in another section?
Error message: "We didn’t save your draft due to a temporary site error. Please try saving again."
I'm sorry to hear about the trouble this caused. Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.