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Error Message When Publishing Profile

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
41 of 80

Hi Bharti,

 

It looks like you already have a support ticket with our team about this issue. Our team will keep you updated directly via your existing support ticket. We appreciate your patience while our team is looking into it.

~ Bojan
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Active Member
Bharti S Member Since: Dec 21, 2015
42 of 80

It has been 10 days now and I find myself still unable to save and publish the draft for my specialized content  writing profile. It is becoming really disheartening to see others being able to create and publish content writing specialized profiles while I can't even thoug I have loads of experience and a vast portfolio. I have a paid memebrship and it is sad to see that my issue is still not resolved after 10 days. 

Active Member
Bharti S Member Since: Dec 21, 2015
43 of 80

It has been 10 days now and I find myself still unable to save and publish the draft for my specialized content  writing profile. It is becoming really disheartening to see others being able to create and publish content writing specialized profiles while I can't even thoug I have loads of experience and a vast portfolio. I have a paid memebership and it is sad to see that my issue is still not resolved after 10 days. 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
44 of 80

Hi Bharti, 


I understand how this can be frustrating on your end, and I apologise if this has caused you any inconvenience. Please know that the team is currently investigating your issue and is working to resolve it. 


-Avery
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Community Guru
Irene B Member Since: Feb 17, 2015
45 of 80

Eish....when people tell me to clear my cache and cookies....Noooooooooooooooo I needs them ..... our preciousssssssss

Active Member
Jeffrey C Member Since: Jun 1, 2019
46 of 80

I am having the same problem as Bharti which was over one month ago and many are still having this issue.  Can the problem be repaired with your current team?  I have received a few emails from Upwork technical support, but no solutions.  Can you not publish our profiles on your end?  If needed we can edit afterward?  Is a solution in the near future? 

Active Member
Luccas B Member Since: Aug 14, 2018
47 of 80

Hi, Jeffrey.

I have encountered this issue a month ago.

At that time, I have solved this problem under the support of the technical team.

So, it would be good to discuss with them.

Also, have you tried again to publish your specialized profile after talking to the technical team?

In my case, I could publish, since they have fixed the issue already.

Please try to publish often.

Sincerely.

Luccas B.
Active Member
Jeffrey C Member Since: Jun 1, 2019
48 of 80

I have crossed my fingers and toes well trying to post, but no luck trying to post after receiving standard pre-written messages from Upwork.  It's a huge disconnect with their customers.  

Active Member
Luccas B Member Since: Aug 14, 2018
49 of 80

I am sorry to hear that.

However, many of customers still like it.

In my opinion, Upwork is one of the best platform for freelancers.

Today, Apple developer platform also is in maintenance.

Nothing is perfect excepting God father in the world.

Please see that they are trying.

Again, I hope them to fix the problem that you encountered asap!

 

Luccas B.
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
50 of 80

Hi Jeffrey, 

 

I apologize for the inconvenience this caused to you. Our team will keep you updated regarding this issue directly via your existing support ticket. We appreciate your patience while our team is working on fixing this issue.

~ Bojan
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