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Error Message When Publishing Profile

luccas-beck-r
Active Member
Luccas B Member Since: Aug 14, 2018
51 of 86

I am sorry to hear that.

However, many of customers still like it.

In my opinion, Upwork is one of the best platform for freelancers.

Today, Apple developer platform also is in maintenance.

Nothing is perfect excepting God father in the world.

Please see that they are trying.

Again, I hope them to fix the problem that you encountered asap!

 

Luccas B.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
52 of 86

Hi Jeffrey, 

 

I apologize for the inconvenience this caused to you. Our team will keep you updated regarding this issue directly via your existing support ticket. We appreciate your patience while our team is working on fixing this issue.

~ Bojan
Upwork
jeffreyliving
Active Member
Jeffrey C Member Since: Jun 1, 2019
53 of 86

I have received this impersonal pre-written letter a few times already.  Can you show that you care by fixing the issue and sending a message that resolves the situation?  

hjc9114
Active Member
Heather C Member Since: Jun 18, 2019
54 of 86

Hi, I'm having the same problem too. I tried resetting my cache and using a different browser but it made no difference. I'm new to this site and can't figure out how to submit a ticket for support so I'm hoping if I post here then a moderator will see and help. It's been about two weeks that I've been trying on and off, and it's still the same problem.

 

Thanks Smiley Happy 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
55 of 86

Hi Heather,

 

You will need to complete your profile before you`re able to submit proposals. Please go to Settings > Contact Info > Location and add your full address. After this you will need to complete your profile up to 100%, to learn more about this check out this Help Article. Thank you.

~ Goran
Upwork
hjc9114
Active Member
Heather C Member Since: Jun 18, 2019
56 of 86

Hi Goran

 

Thanks for your response. Sorry, I should have been more specific. My problem is that when I try to publish my profile, I get an error message. It says "We didn’t save your draft due to a temporary site error. Please try saving again."

 

So I have been unable to complete any of my profile unfortunately. 

 

Thanks,

 

Heather

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
57 of 86

Hi Heather,

 

Please try logging in with another browser and following the instructions I`ve shared in my previous post. If you`re still experiencing any problems let me know, thank you.

~ Goran
Upwork
atikahaziz
Active Member
Atikah A Member Since: Jul 17, 2019
58 of 86

Hi,

 

I have received the same error when I'm trying to publish my translation profile. It says "We didn’t save your draft due to a temporary site error. Please try saving again." 

 

Appreciate your kind assistance.

 

-Atikah Aziz-

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
59 of 86

Hi Atikah, 

Before I proceed, I wanted to check if this issue persists if you clear your cookies or use a different browser? 

Let us know so that our team can assist you further.


~ Avery
Upwork
ballanrk
Active Member
Brad R Member Since: Jul 28, 2019
60 of 86

I'm a new user and since this thread pops in search results I'm passing along a bit of info.

 

Cache clearing, different OS, different browsers, etc did not fix my problem.

 

What worked for me is;  I placed my content into a text editor (not word doc or similar).  Use a text editor -notepad, textwrangler, brackets, whatever that strips out formated code.

Place copy into text editor and then copy/paste back into the Upwroks system.

This solved my issue.  

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