Error Message "It is not safe to download this file"

[chrstnslvdr]

When I tried to download a file there is an error message "Error Message "It is not safe to download this file" What do I need to do to get this file? 

I tried to upload it in the job posting and my client send it as well but same error.

 **Edited for Community Guidelines**

Please help me asap so I can start to my work. Thank you so much.

[g_vasilevski · Accepted solution]

Hi Christine,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your files. Thank you.

[126f3218]

I am having the same issue  !!  unable  to open the file reveived 

[AleksandarD]

Hi Lincoln,

Thanks for reaching out to us. One of our team members will reach out to you directly via a support ticket to assist you further with the file.

Thank you.