Error Uploading File from client

[88a9390a]

Hi. I am new freelancer and I am having trouble opening the file sent by client. I hope someone could help me. This is the error: agora-file-storage-prod.s3.us-west-1.amazonaws.com’s server IP address could not be found.

Thank you.

[g_vasilevski · Accepted solution]

Hi Abegael,

One of our team members will reach out to you via ticket as soon as possible and assist you further with downloading your file. Thank you.