🐈
» Forums » Freelancers » Error attaching/downloading files
Page options
leahth
Community Member

Error attaching/downloading files

My client had uploaded to docx files but when I click on them they don’t open correctly. On safari and iPhone app it’s a blank page, on chrome there’s database/server error message (don’t remember exact text)
I’m having to ask client to email me so I can start work but would prefer to keep it all in upwork

Please advise, or let me know when it will be resolved

Thanks

Leah
1 REPLY 1
AveryO
Community Manager
Community Manager

Hi Leah, 

I"m sorry for the delay as I had to check this with the team. A member of the Customer Support Team has reached out to you to assist you further with your concern. 


~ Avery
Upwork
Latest Articles
Featured Topics
Learning Paths