Error in Upgrade your membership to see the bid range

[891824b5]

Hello Team

My problem can't see the bid ranage anymore and give me the below error

Upgrade your membership to see the bid range

For your information i upgrate my membership to plus since 27/2/2021 till now can't see any bid ranage in all jobs .

when open any jobs give me 

Upgrade your membership to see the bid range

 Note

This happen with me before ur system update

Thank you for ur time 

[AndreaG]

Hi Ahmed,

I checked and it looks like you only added Connects without purchasing the membership plan. Please note that to upgrade to Freelancer Plus, you'll need to:

Go to Settings > Memberships & Connects

Click the View or Edit Membership Plan

Click the Upgrade button on the Plus plan

The change should be reflected in your Memberships & Connects Summary here.

Thanks!

[891824b5]

Hey Andrea

Thank you for faster reply but this not what happen with me .

- what happen with me when i was trying put my offer ( new  job )  and was need more connects to can do it give me massage to can upgrate my account to freelancer .

-so when click on freelancer plus   give me maltichoose than added connects without upgrate my account to membership plan .

[JoanneP]

Hi Ahmed,

I can see that you already have an open ticket regarding this issue. One of our agents has updated your ticket and assist you further. Please check your ticket number: 31092621 by going here. 

[891824b5]

Hello Joanne 

My ticket was for ossue in added payment method not for upgrate my membership 

so please can help me in upgrate my membership here ?

[AleksandarD]

Hi Ahmed,

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further with upgrading your membership.

Thank you.

[891824b5]

Hello Aleksandar

Thank you so much , so not need to open tocket .

[891824b5]

Hello All 

After get reply from your team support at last answer

**Edited for Community Guidelines**

and this make me so mad because :-

first dont loocking deep my problem her just want to make it SOLVED

sec. can't reply for her answer and asking me to open new ticket .

so i asking ur team to send me a way to direct connect with manger please 

[AleksandarD · Accepted solution]

Hi Ahmed,

I checked and it looks like you already replied to the support ticket. I followed up with the team handling your case and you can expect an update very soon.

Thank you.

[891824b5]

Hello Aleksandar

Thank you so trying help me but please send me to manage or someone can deep dive to check what happen since 27/2.2021

someone can check system not just open my account and answer me 

[891824b5]

I will share all the details with the manager