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Error in account set up

tim_franz
Active Member
Tim F Member Since: May 11, 2021
1 of 4

Hi 

 

There seems to be an error in the "Expertise" section on my profile that won't let me continue with my account set up. 

 

I've attached a photo, where it says "Not what you're looking for? " its already prepopluated with a bunch of options I never filled out. When I try to delete them it doesn't work. If I go to next, gives me a error " Must be less than 10 itmes" But it won't let me delete them. 

 

Want to get my account up and running but this is stopping me. Need help as I can't find any direct commuincation with support.

 

Thanks,

Tim

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 4

Hi Tim,

 

I'm sorry to hear you're experiencing issues while signing up. Could you please try clearing your cache and cookies or logging in with a different browser to see if the issue persists?

 

Thanks!

~Andrea
Upwork
tim_franz
Active Member
Tim F Member Since: May 11, 2021
3 of 4

Tried that on all 3 browers I have. Same issue. 

 

How can we fix this issue ?

pradeephele
Moderator
Pradeep H Moderator Member Since: Jan 11, 2021
4 of 4

Hello Tim,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further.

 

Thank you.

Pradeep H.

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