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Error in buying connects

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Active Member
Rachelle P Member Since: Jul 10, 2020
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I just got my ID Badge last Friday. I was trying to buy connects however I'm receiving this error "Your profile has not yet been approved"

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
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Hi Rachelle,

 

The reason why you can't purchase Connects on your freelancer profile is because you are an exclusive member of the agency. This means that you can work only on projects under the agency.
If you would like to work as an independent freelancer as well, the agency owner will need to change your status to a Non-exclusive member.

 

Thank you.

 

 

~ Aleksandar
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