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perillo_rachelle
Community Member

Error in buying connects

I just got my ID Badge last Friday. I was trying to buy connects however I'm receiving this error "Your profile has not yet been approved"

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Rachelle,

 

The reason why you can't purchase Connects on your freelancer profile is because you are an exclusive member of the agency. This means that you can work only on projects under the agency.
If you would like to work as an independent freelancer as well, the agency owner will need to change your status to a Non-exclusive member.

 

Thank you.

 

 

~ Aleksandar
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