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Error in the search bar (misguiding new clients)

ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
1 of 13

Can anyone explain why is Upwork showing my client this, I only have $4k+ in my overall earnings, but its showing somewhat $9k+ similarly he said when he was inviting me he saw a person who has done 24000 photoshop projects but when he opened the profile it was only showing $5+ earning lol, is anyone else facing such an issue or is it only my client! and if its a bug please fix it its to misguiding for new clients on Upwork.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 13

Hi Vedant,

 

Could you please reach out to me via PM (click on my name) and share more details with me about the client who reported this? Thank you.

~ Goran
Upwork
ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
3 of 13

What do you mean by more details these are the only details that I got, please fix this, also I did create a client account and saw the same issue now

 

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 13

Hi Vedant,


Please share the client name or the contract title with me via PM (click on my name) so that our team can reach out to your client for more details and investigate this further. Thank you.

~ Goran
Upwork
ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
5 of 13

Her name is **Edited for community guidelines**, but I don't know how will you find her but yeah let me know

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
BEST ANSWER
6 of 13

Hi Vedant, 

 

I was able to replicate the issue you're describing and have already flagged it to our engineers. They'll be investigating and working on addressing it.

Thank you!

~ Valeria
Upwork

View solution in original post

ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
7 of 13
thanks, I appreciate it you guys are really helpful
ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
8 of 13

So am I too early? or is the team still working on this issue cause it is not fixed, between sorry for bothering but it is for only the betterment of the platform, between check this profile, I don't know what is happening but this needs to be stopped. It's showing she has done more than 100k+ JOBS, which is insane, and its showing she hasn't worked on a single project

**Edited for Community Guidelines**

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
9 of 13

Hi Vedant,

 

Thanks for the follow up. Our team is working to resolve this issue and I've followed up asking for an update. We'll update the thread once the issue is confirmed as resolved. We appreciate your patience in the interim.

Untitled
ffdb56d8
Active Member
Vedant J Member Since: Nov 30, 2020
10 of 13

Thanks, I just want the platform to be fair that's it, have a nice day

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