Error logging in via Safari

[Garreth C]

Hi, I've been having trouble logging into Upwork via Safari. It works well on Chrome, but every single time I attempt to login via Safari I get stuck on the login page. I select my email on the pop-up window and it's either stuck saying "one moment please" or the window disappears and nothing moves.

[Goran V]

Hi Garreth,

Could you please confirm your Safari version as well so that our team can investigate it further? Thank you.

[Garreth C]

Hey Goran, I'm running Safari 13.0.4.

[Bojan S]

Thank you for following up, Garreth! 

Could you please check the tips shared in this help article and let us know if the issue persists?

Thank you!

[Garreth C]

Hi Bojan - the link you sent is in reference to Windows, whereas I'm using Mac OS X Catalina. Which tips are you referring to?

[Bojan S]

Hi Garreth,

One of our team members will reach out to you directly via a support ticket to further assist you with this issue.

Thank you for your patience.