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fd25ea3a
Community Member

Error logging in via Safari

Hi, I've been having trouble logging into Upwork via Safari. It works well on Chrome, but every single time I attempt to login via Safari I get stuck on the login page. I select my email on the pop-up window and it's either stuck saying "one moment please" or the window disappears and nothing moves.

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Garreth,

 

Could you please confirm your Safari version as well so that our team can investigate it further? Thank you.

~ Goran
Upwork

Hey Goran, I'm running Safari 13.0.4.

BojanS
Community Manager
Community Manager

Thank you for following up, Garreth! 

 

Could you please check the tips shared in this help article and let us know if the issue persists?

 

Thank you!

~ Bojan
Upwork
fd25ea3a
Community Member

Hi Bojan - the link you sent is in reference to Windows, whereas I'm using Mac OS X Catalina. Which tips are you referring to?

BojanS
Community Manager
Community Manager

Hi Garreth,

 

One of our team members will reach out to you directly via a support ticket to further assist you with this issue.

 

Thank you for your patience. 

~ Bojan
Upwork
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