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Error logging in via Safari

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Active Member
Garreth C Member Since: Feb 10, 2020
1 of 6

Hi, I've been having trouble logging into Upwork via Safari. It works well on Chrome, but every single time I attempt to login via Safari I get stuck on the login page. I select my email on the pop-up window and it's either stuck saying "one moment please" or the window disappears and nothing moves.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 6

Hi Garreth,

 

Could you please confirm your Safari version as well so that our team can investigate it further? Thank you.


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Active Member
Garreth C Member Since: Feb 10, 2020
3 of 6

Hey Goran, I'm running Safari 13.0.4.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 6

Thank you for following up, Garreth! 

 

Could you please check the tips shared in this help article and let us know if the issue persists?

 

Thank you!


~ Bojan
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Active Member
Garreth C Member Since: Feb 10, 2020
5 of 6

Hi Bojan - the link you sent is in reference to Windows, whereas I'm using Mac OS X Catalina. Which tips are you referring to?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 6

Hi Garreth,

 

One of our team members will reach out to you directly via a support ticket to further assist you with this issue.

 

Thank you for your patience. 


~ Bojan
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