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Error message when subscribing

Active Member
Ryan N Member Since: May 7, 2016
1 of 2

When I try to subscribe to the Freelancer Basic package and obtain my 60 connects, I get an error message. It says "An error has occured while subscribing to the selected membership.". 

 

Any ideas?

Moderator
Vladimir G Moderator Member Since: Oct 31, 2014
2 of 2

Hi Ryan,

 

I've checked your account and was able to select a membership plan without any issues. Please clear your cache and cookies, try using a different browser to log into your account and choose a membership plan, and if you keep seeing the error message contact Customer Support for assistance.

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