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usmanhanif74
Community Member

Error while buying connects

Hello,
I have added a payment method and when i try to buy connects following error occurs

"Your payment could not be processed. Please choose an alternate payment method or retry again later."
I have double checked my bank account and it is open for these transactions. 

2 REPLIES 2
NikolaS
Moderator
Moderator

Hi Usman,

 

It looks like the charge on your credit card keeps getting declined. Please contact your card-issuing bank for more information about the specific charge decline. Meantime, you can add an alternative billing method in your account payment options.

 

~ Nikola
Upwork
248c8c0b
Community Member

Usman i faced the same issue but remember one thing if your from pakistan then try to get a account from mcb bank which easily approve your payment request from upwork allied bank , hbl , ubl not approve the payment when you request them and its declined , o one thing more enable your card to pay globally its called ecommerce feature through website of your bank login and enable this and also provide date from , to or call to your bank helpline 

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