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Escrow amount before accepting the offer

aamir100
Active Member
Aamir M Member Since: Jun 24, 2019
1 of 13

Hi,

 

A client has sent me offer of $90 but there is not milestone funded. He is forcing me accpt the offer and I asked him again to fund the Escrow.

 

Accoding to him, he fund an amount of $90 and his bank deducted his amount but I cannot see any Escrow so what I should do?

 

Is there any problem on the Upwork side?

 

Please let me know

Thanks & regards

Aamir

wlyonsatl
Community Guru
Will L Member Since: Jul 9, 2015
2 of 13

Aamir,

 

You shouldn't feel a client is "forcing" you to do anything.

 

The best you can do is follow Upwork's rules and help your clients understand them as well.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
3 of 13

Aamir,

 

It is not possible for a client to create a fixed-price contract offer and hire a freelancer with zero escrow.

 

So if the client sent you an offer using the Hire button, there MUST be a funded escrow payment in place.

 

I believe the client is telling the truth. But of course I can't see what you can see in your own account. You need to look at the details associated with the offer and confirm that the $90 is there. Then go ahead and accept the contract.

aamir100
Active Member
Aamir M Member Since: Jun 24, 2019
4 of 13

Hi Preston,

 

I can not see any Escrow on the detail page of the offer as you can see in the attachment. I don't know what is wrong.

 

**Edited for Community Guidelines**

 

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
5 of 13

The $90 escrow payment is identified right here in the offer:

 

Screen Shot 2021-07-10 at 5.53.29 AM.png

 

What you are seeing tells me that if the client sent you a hire offer in accordance with the amount in your proposal, then the client's credit card has ALREADY been billed $90.

 

That money is waiting for you.

If you want the money, you need to Accept the job offer and do the work.

If you don't want the money, then you can decline the job offer and the money will be refunded back to the client within 5 business days.

aamir100
Active Member
Aamir M Member Since: Jun 24, 2019
6 of 13

Thank Preston,

 

I can accept this offer. Actually, I was confused by these two offers that I receive in my inbox.

 

One of them says clearly that amount is in Escrow while other does not show such information.

 

Please see the attachments

**Edited for Community Guidelines**

**Edited for Community Guidelines**

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
7 of 13

It looks like there are two different amounts discussed - one for $90 and one for $80.

 

Maybe you OFFERED to do the project for $90.

 

And the client sent a hire offer for $80.

 

In the end:
Keep in mind that every fixed-price contract offer is accompanied by an actual funded escrow payment.

 

The BUDGET does not matter. Ignore the budget.

What matters is the money in ESCROW.

I'm seeing real dollar amounts in the offers you are sending me screenshots about.

 

That should be the information you need.

 

After you ACCEPT an offer, you will see a real dollar amount specified in escrow, in the contract details.

 

If you are not satisfied with what you see, you don't need to accept anything, and if you DO accept a contract and still aren't satisfied, you can end the contract without doing any work.

aamir100
Active Member
Aamir M Member Since: Jun 24, 2019
8 of 13

I accpted the offer and I can see the funded amount.

 

Thanks for your guidance.

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
BEST ANSWER
9 of 13

re: "I accpted the offer and I can see the funded amount. Thanks for your guidance."

 

That's great. I wish you well.

 

If you have ANY questions, then come here to the Forum and let us know. I'm not always here. But there are always great people here who can provide helpful guidance.

 

An important part of a fixed-price contract is that you ONLY do the work specified in the original task agreement. If the client asks you to do OTHER WORK, that is asking for free work, and that is not allowed under Upwork ToS. If that happens, come here and ask for help. We can provide advice.

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aamir100
Active Member
Aamir M Member Since: Jun 24, 2019
10 of 13

Thanks,

 

The offer with amount of $80 for a different and a past project.

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